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Visual composer does not work

For a long time the plugin visual composer does not work. I had to buy the subject twice because I lost the password and the purchase number. I bought the theme again because I needed the updates, but the Visual Composer still does not work and several elements like the Revolution Slider are not seen. The pull-down tabs do not work either. Please I need an urgent response because I have already spent my money twice on this subject. Thank you.

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